Privacy Policy

1. Information We Collect

We collect the following types of data to provide and improve our services:

• Personal Information: Name, email, contact number, billing/shipping address.
• Payment Information: Credit/debit card details, UPI, or other payment methods (processed securely by third-party payment providers).
• Order & Transaction Details: Purchased products, order history, invoice information.
• Device & Usage Data: IP address, browser type, cookies, pages visited, and search queries to enhance user experience.

2. How We Use Your Information

We use collected data for the following purposes:

• Order Processing: Ensuring timely delivery and transaction confirmations.
• Customer Support: Addressing inquiries, complaints, and warranty requests.
• Marketing & Promotions: Sending relevant offers, updates, and product recommendations. (Users can opt out anytime.)
• Website Optimization: Improving website functionality and user experience based on browsing behavior.
• Security & Fraud Prevention: Preventing unauthorized transactions and securing customer data.

3. Data Sharing & Third-Party Services

We DO NOT sell or trade your personal information. However, we share data under certain circumstances:

• Shipping & Courier Services: To deliver your orders.
• Payment Processors: For secure transactions.
• Analytics Providers: To improve website performance.
• Legal Compliance: If required by law, court orders, or government regulations.

4. Data Security & Protection

We implement industry-standard security measures, including SSL encryption, firewall protection, and access control, to prevent unauthorized access. Payment details are processed through secure payment gateways, and sensitive data is encrypted for protection.

5. User Rights & Data Control

You have control over your personal data, including:

• Access & Correction: Update or modify personal details through account settings.
• Data Deletion: Request account and data removal, subject to legal or transactional obligations.
• Marketing Preferences: Opt-out of promotional emails and SMS alerts.

6. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools to enhance your browsing experience and optimize website functionality. You can manage cookie preferences through browser settings.

7. Changes to This Privacy Policy

We may update this policy periodically. Any significant changes will be communicated via email or website notifications.

8. Contact Us

For any privacy-related concerns or requests, reach out to:
Email: sanjay@sangroup.co.in
Phone: +91 253 6646991
Website: https://sangroup.co.in/